Analysis

How We Lowered Cost Per Click to 0.12 PLN in the Beauty Industry

By Piotr Zieliński, Ads Specialist·June 14, 2024·6 min read

In June 2024, we entered a cosmetic clinic in Warsaw's Mokotów. The owner was paying an average of 1.42 PLN for each ad click, which with a small budget gave poor effects. At Syrenka Media Lab, we don't like burning cash, so we took this panel to the workshop and turned out a 0.12 PLN result in two weeks.

Diagnosis: Why was nobody clicking?

We started by reviewing 43 campaigns the client launched independently between March and May 2024. The problem was visible to the naked eye. The graphics were pretty, but the texts sounded like they came from a boredom generator. Customers saw the ads but scrolled past them faster than boring stories from friends. No one felt the need to enter the site and check the offer because the message was too general and didn't hit any specific problem.

Data analysis showed that the CTR, or click-through rate, was a measly 0.6%. This meant that out of 1,000 people who saw the ad, only 6 decided to go to the booking page. In the beauty industry in Warsaw, that's a straight path to bankruptcy because the competition bids high. Syrenka Media Lab stated it clearly: either we cut click costs, or we close this promotion channel, because your money is being wasted.

We decided to throw out all the old texts about 'professionalism' and 'nice atmosphere' into the trash. These are empty words no one reads. Instead, we focused on what actually hurts a woman who's getting ready for work in the morning and has no time for makeup. This was our starting point for the tests we began exactly on June 10 at 9:00 AM.

Diagnosis: Why was nobody clicking?

10 Headlines Test: Brutal selection

We don't guess what will work. We check it. We prepared 10 different headlines and sent them into battle with the same daily budget – 45 PLN for each test group. We didn't change the photos to be sure it was the text making the difference. We used the A/B testing function in the ad manager so that Meta Ads wouldn't favor any option at the start. The results after the first 48 hours were a cold shower for us.

Seven out of ten headlines did terrible. The click cost in their case still hovered around 0.90 PLN. That was still too expensive. However, three headlines shot out like a rocket. They started collecting clicks for 0.25 PLN already on the second day. That was a signal we hit a sensitive spot. Instead of fluff about 'taking care of yourself', we started writing about the concrete benefit of saved time in the morning.

At Syrenka Media Lab, we have a rule: if something doesn't work for 48 hours, it goes in the trash. We don't wait weeks for the algorithm to 'learn'. We turned off the weak ads and redirected the entire budget to those three workhorses. Thanks to this, by June 14 morning, we saw the magic number 0.12 PLN per click in the panel while maintaining high-quality traffic.

We'll deliver if you only let us test, rather than guess what your customers like.

Winner: Simplicity that sells

The headline that won this race was: 'Don't do your lashes in the morning'. That much and that little. Five words that hit the mark. To that, we added a simple graphic with a before and after effect of a lamination treatment. The effect? CTR jumped from 0.6% to an amazing 4.8%. People don't want to read about innovations; they want to know their lives will be easier. Check our numbers: in 10 days, this one ad generated 1,452 site visits.

Importantly, this cheap traffic translated into real money. The salon owner, Ms. Karolina, took 87 calls during this time asking about free dates for July 2024. The cost of acquiring one contact who actually wanted to book was 1.84 PLN. Compare that to May, when the client was paying an average of 11.50 PLN per call. This is an saving you feel in the wallet immediately.

At Syrenka Media Lab, we don't play at art for art's sake. If an ad doesn't bring bookings, it means it's useless. Focusing on a simple message allowed us to dominate the local market in Mokotów in less than two weeks. Customers themselves started sharing the ad in the comments, tagging their friends. This was a free bonus we didn't plan, which lowered costs even further.

Winner: Simplicity that sells

Conclusions for your business

One lesson comes from this test: stop writing about yourself and start writing about the customer. No one searches for 'high-quality services' because everyone writes that. People search for solutions to their small, daily dramas. If you run a company in Warsaw and your ads cost a fortune, you're most likely trying to be too smart in your texts. Shorten the sentences, throw out the adjectives, and speak in concretes.

Remember also that the ad market changes day to day. What worked in March might have been stale by June. That's why at Syrenka Media Lab, we make noise that sells, but we do it with our heads in the numbers. Since 2018, we have served 423 clients and each taught us that simplicity always wins over complexity. Don't be afraid to test things that seem too simple.

If you want us to look into your panel and check where your money is leaking, contact us. We don't promise miracles overnight, but we promise we will dig into the data until we find those 12 cents per click. Our average response time to an inquiry is 47 minutes, so you won't have to wait long for a concrete proposal for changes in your strategy.

We make noise that sells, because the only thing that matters is how much money is left in your pocket after paying the ad invoices.
Conclusions for your business